The Shared Services and Outsourcing Network presents this must-attend date in the diary for any public sector professional sharing services as a way to deliver and exceed customer expectations, as well as meet the government's efficiency and transformational government targets. Leave armed with hard data on redefining roles and processes within your organisation, getting both management and staff buy-in to Shared Services and pushing your Shared Services operation (SSO) forward to include new processes. You can’t afford to miss this unparalleled opportunity to understand the strategies and operational know-how YOU need to implement such initiatives successfully inside your SSO.

You will meet a full panel of leading practitioners of Shared Services from the public sector. Nowhere else can you hear results-driven, best practice Shared Services initiatives from both Central and Local Government. Keep an eye on the website for regular updates on the speaker panel!

Attendance will provide you with the tools you need to:
 Achieve economies of scale by forming a Shared Services partnership
 Change and adapt mindsets to the redefined roles and processes within your Shared Services organisation: Ensure a smooth change transition for improved services
 Deliver high-quality, citizen-focused customer service through your SSC: Establish core customer service values to meet customer expectations
 Stay ahead of the game by looking beyond back office functions such as Finance, HR, Procurement and IT Assess more radical ways of expanding your Shared Services to create further efficiencies

Here’s what delegates at our previous event had to say:
“The event was excellent for networking, and had a very high calibre of speakers!”
John Hulet, Eurocontrol

“Very good experience for me, we shared information & knowledge with other Authorities from all over the world”
Sihome Ambar, Knowledge & Human Development Authority

For More information about Shared Services for the Public Sector 2008:
Web: www.iqpc.com/uk/psss/2020
Email: enquire@iqpc.co.uk
Phone: +44 (0)20 7368 9300

Please quote Priority code C*DIARY at time of registration.