PERFORMANCE MEASUREMENT IN THE PUBLIC SECTOR 2008 (PMPS)

Venue: Hilton Hotel

Location: Durban, KwaZulu Natal, South Africa

Event Date/Time: Aug 12, 2008 End Date/Time: Aug 13, 2008
Registration Date: Aug 10, 2008
Early Registration Date: Aug 20, 2008
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Description

The Public Sector has many unique aspects that make capturing strategic intent, measuring performance against those goals, and managing the organization towards better performance a challenge. Among the unique attributes and challenges are:

1. Multiple stakeholders with diverse expectations
2. The need for complete transparency
3. Success takes a long time – and it may take even longer to prove the gain
4. Many organizations must work together
5. Uncertainty over future budgets and mandates
6. “Fuzziness” of desired outcomes
7. Stakeholder / political interference
8. Unclear personal accountabilities
9. Culture of consensus
10. Unclear relationship between performance and consequences.

These issues are not dealt with in the general performance measurement literature – but they are known and understood by real practitioners in the public sector.
At this Forum Africa conference, you will hear about instructive case studies that address these challenges and be engaged in the discussion of constructive, practical approaches to:

• organizing strategic plans
• working with different types of budgets
• understanding which performance measurement tools are available
• addressing challenges to implementation and staff engagement
You will have ample opportunity to ask your questions of the conference participants who are eager to offer their insights and share their considerable expertise.
Please join us for what promises to be 2days of hands-on practical discussion, expert information exchange, practical solutions and valuable networking. Attend to find out what works best and why.

Venue

Hilton Hotel
Durban
Durban
KwaZulu Natal
South Africa
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