Strategic Service Management is the “must attend” pan European pan industries event for After Sales Support Organisations in 2008. The conference is dedicated to offering you both strategic and tactical support: You’ll meet with senior service strategists who are all committed to delivering superior, cost-effective service. Each one of them offers insights into the strategies that they are implementing – each one of the case studies gives you fresh tools to drive your service strategies forward.

The event concentrates on delivering to you specific models and strategies that will enable you to achieve sustainable growth and deliver agile support to customers across global markets. In three consecutive days, you’ll join 210+ service professionals from across Europe to discuss mission-critical trends and to learn how to implement best practices in a competitive environment, while protecting brand integrity