Customer Experience Management (CEM) Certification Program (CEM Certification)

Venue: Crowne Plaza Birmingham NEC

Location: BIRMINGHAM, United Kingdom

Event Date/Time: Nov 18, 2008 End Date/Time: Nov 19, 2008
Registration Date: Nov 16, 2008
Early Registration Date: Sep 24, 2008
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Description

Seeking new and innovative ways to differentiate your products and services from your competition? Learn how to implement Customer Experience Management (CEM) strategies within your organization to help build lasting relationships with your customers and strategically transform your customer experiences to maximize revenue and profit.

Our intensive and interactive program will provide you with the complete CEM methodology and the tools needed to make an immediate impact within your organization.

As an attendee, you will receive over 200 templates, diagrams, charts, slides and case studies to give you a clear understanding of how to build and deploy CEM strategies and create internal buy-in with your colleagues. Our program is filled with challenging and interactive real life group exercises that will demonstrate how to apply your knowledge to transform your product-centric organization into a customer-centric one.

The CEM Certification Program is taught by pioneers in the CEM industry who help companies around the world design, improve and implement customer experience strategies.

With our money back guarantee you have nothing to lose and everything to learn. Sign up today!

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