Conflict Management and Resolution on Higher Education Campuses

Venue: online

Location: online,

Event Date/Time: Aug 12, 2010 End Date/Time: Aug 12, 2010
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Description

Conflict Management and Resolution on Higher Education Campuses Online webinar Thursday, August 12 & Wednesday, November 3 1:00-2:30 EDT http://www.innovativeeducators.org etention_p/614.htm Flexible date webinar: This webinar will be presented live on the two dates listed above. You will receive login instructions for both dates. Simply log in on the date that is most convenient for your institution. If you prefer, log in on both dates at no extra charge! OVERVIEW Conflict is inevitable in academia. Everyone is spending more and more time dealing with conflict – especially managers, middle managers, and supervisors. Many people do not realize what resources are in place to assist people when managing conflict and most do not know the advantages and disadvantages of utilizing the various resources. This webinar will help you determine which resource best meets your needs. The presenter will also discuss the costs and the benefits of conflict. Believe it or not, there can actually be benefits of conflict! The presenter will also provide information about conflict management systems and the difference between interest-based and rights-based options. Participants will also spend some time mapping out the conflict management system on their campuses so they will be better informed and better equipped to manage conflict and refer others to available resources. Participants will take away a greater awareness of the resources available on a college campus to assist in the resolution of conflict, as well as the pros and cons of utilizing the different resources. OBJECTIVES *Explore the resources that are in place to assist people when managing conflict *Discuss the advantages and disadvantages of utilizing the various resources *Determine which resources best meet your needs *Determine if there are gaps in your current conflict management system *Discover the benefits of conflict *Map out the conflict managment system on your campus *Understand the difference between interest- based and rights-based options *Become better informed and better equipped to manage conflict WHO SHOULD ATTEND It is likely that all college and university staff, students, and faculty will experience conflict at some point while they work or study on a college campus and therefore may appreciate understanding the conflict management system in place on a college campus. Managers, middle managers, supervisors as well as vice chancellors, associate deans, and department chairs/heads may especially find this workshop helpful. WHO IS THE SPEAKER? Dr. Mary Chavez Rudolph has served in the role of Ombudsman in a university for the past 10 years. She served as the President of the University and College Ombuds Association (UCOA) and served as a Director on the Inaugural Board of the International Ombudsman Association (IOA). Dr. Chavez has made many presentations at regional and national conferences on the topic of Bullying in the Workplace and Bullying in Academia. Mary earned a Doctorate in Educational Leadership and Innovation from the University of Colorado Denver. Enquiries: pam@ieinfo.org

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