The future of your business and the ability to compete, grow and create value, depends on your ability to produce more with less. Process improvement has become a necessity for any high-performing organization to improve efficiency, increase customer satisfaction and bottom line revenue. Come gain knowledgeable insight from top process improvement practitioners from the service and transactional industries as they gather to discuss best practices, implementation strategies and lessons learned at the American Strategic Management Institute’s 2008 Summit on Lean Six Sigma for Service and Transactional Environments on December 8-10, 2008 in Arlington, VA.