In the decade ahead, production and factory managers will be facing more challenges and opportunities that at any time in the past.The role played by them will be very important in the effort to increase worldwide competition. With intensifying competitors from foreign products and services, the performance levels of production and factory managers will effect not just their own career but the economic health of the nation as a whole. The emergence of new markets which are cost effective and quality conscious are some of the main challenges for the future.Environmental changes and changing customer requirements are some other challenging issues for the future production and factory manager.

The two primary objectives of the production and factory managers are to ensure the operations runs smoothly at high productivity and at the same time achieve the 7 performance objective of an organization. Many production and factory managers operate without a proper opertions management process. This event will assist the production and factory managers to put in place an operations management process where he/she can clearly define the activities and responsibilities of the production and factory manager.