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The goal of this conference is to continually evolve the service and support aspect of business by bringing together the top experts and sharing the most advanced and practical information on industry best practices. Service and support professionals, including industry experts, legends, vendors and practitioners will come together during this conference. This is a gathering of peers from the user, training and vendor communities with a common interest in establishing advanced service and support environments, managing down costs, utilizing technology to its fullest and in doing so achieving increased customer satisfaction. Our events are known worldwide for being highly interactive and for promoting intimate discussions, facilitating relationship building, and providing an educational forum to advance contact/call centers, help desks and service portals. This 10th year anniversary event will be unforgettable! Dan Stockdale, The Tiger Guy, brings his tiger to the stage to teach principles to achieve success and master leadership, while conquering the wild and unexpected challenges your team faces in the real world. To find out more, please visit us at http://www.hthts.com.
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