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Knowledge Management for Service and Support

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Event Knowledge Management for Service and Support
Begins August 18, 2008
Ends August 20, 2008
Papers
Ab. KMS
Country USA
State California
City San Francisco
Email karyn.amira@iqpc.com
Category Business: Management
Category 2 Business: Manufacturing
Category 3 -
Exhibits
Organization
Contact 535 5th Ave, 8th Floor New York, NY 10017
URL http://www.iqpc.com/us/kmservice
Venue
Description The field workforce is changing: service professionals are retiring and taking with them an abundance of knowledge and skill, and new technologies are changing the way field service is done today. As a result, executives are challenged to train new personnel and transform them to productive contributors within the shortest possible time. By attending IQPC’s Knowledge Management for Service and Support, you will learn innovative strategies, processes and technologies to decrease time from initial hire to productivity for the service workforce in today’s environment.
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