Customer Relationship Management Conference (HK) (CRM9)
Venue: The Excelsior, Hong Kong
|Event Date/Time: Apr 02, 2009||End Date/Time: Apr 03, 2009|
|Early Registration Date: Feb 25, 2009|
Are you able to effectively connect with your customers in the ways they want to be reached? Can you manage your entire customer database and convert data into actionable insights for long-term relationships? Are you tapping into new media tools to maximise the potential of your CRM initiatives? Do you know how to measure the value and returns from your CRM campaigns?
An intensive 2-day event, this â€œCustomer Relationship Managementâ€ conference has been designed to enhance your knowledge on how well-deployed CRM strategies can be used to cultivate deep-seated relationships. Evaluate how your CRM practices are affected by the economic downturn, and obtain techniques for enabling retention through personalisation and relationship building. Hone your customer data and Customer Experience Management skills to generate loyalty and engage your customers with cutting-edge digital tools. Packed with case studies from adidas, IHG, Air New Zealand, Citibank, Hyatt, Dumex, Shanghai Volkswagen, JEC, Yellow Pages, ZUJI and more, you will glean vital learnings of successful CRM implementations which can be adapted to your environment
For more details, please visit http://www.conferences.com.sg/S1327-CRM9-77V.pdf or http://www.conferences.com.sg/conf-crm9.htm
For more information, please email Ms Lorraine Tiang at email@example.com or call us at +65 6372 2201.