The Performance Conference 2009
|Event Date/Time: May 04, 2009||End Date/Time: May 07, 2009|
At this national event, you will learn how to define and execute strategies within your organization that align with corporate goals and drive performance across all key business functions, including finance, workforce and operational performance. We will take a look at the various performance management and business intelligence solutions that provide valuable information and data as predictive indicators to increase sales, optimize inventory levels, reduce costs, improve profitability and spot relationships with customers that could lead to more business opportunities. Unlike any other event, The Performance Conference will focus on the challenge of aligning strategy with measures to achieve your enterprise objectives through comprehensive performance management.
While everyone is looking for a way to improve their sustainable market advantage, a new differentiator has emerged: the purposeful management of service excellence. As reaching new customers becomes more and more expensive, retaining existing customers through improved customer experience management has become a key point of efficient spending. Ensure that employees know what is expected of them by communicating how their business unit goals and objectives relate to overall organizational strategy. Achieve higher levels of performance through proper measurement and support, and establish â€œline of sightâ€ performance reporting to instill accountability and transparency for progress. By creating, designing and executing memorable service excellence, you will build positive customer and employee relationships resulting in solid revenue growth in economic hardships.
The nationâ€™s leaders in performance management will be on hand for The Performance Conference 2009. Join them and you will emerge with powerful lessons and tools for driving real and immediate performance improvements in your organization.