Working With The Business: Consulting Skills for Data and IT Professionals

Venue: London

Location: London, United Kingdom

Event Date/Time: Apr 01, 2009 End Date/Time: Apr 02, 2009
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Being right isn’t enough. One of the major challenges – often the greatest challenge – is engaging the client: understanding their requirements, winning their support, and meeting their expectations. Yet most IT professionals give far less attention to these consulting skills than they give to their technical expertise. If you are an experienced professional who has not previously studied consulting skills, this workshop is likely to be more valuable in improving your effectiveness than any technical course.
In this highly-interactive workshop, Graeme Simsion shares principles, techniques, and tips learned from 25 years of managing an internal data management function, establishing and managing a successful consultancy and working as an independent consultant.
Delegates will learn:
• A deeper understanding of consulting relationships – and how to make them work
• Practical techniques for establishing expectations – checklists and questions
• A set of practices to keep assignments on track
• Techniques for dealing with problems and difficult clients
• Practical approaches to writing reports and delivering presentations