Arab Outsourcing Conference 2009 (AOC2009)

Venue: Moevenpick Hotel

Location: Dubai, United Arab Emirates

Event Date/Time: Apr 26, 2009 End Date/Time: Apr 29, 2009
Registration Date: Apr 28, 2009
Early Registration Date: Mar 26, 2009
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Arab Outsourcing Conference 2009 will bring together leading International Consultants, Service Providers and Regional Outsourcing Professionals from a broad cross section of industries in the Middle East.

From Government to Telecom and Oil & Gas sectors, Outsourcing has become an integral part of the business. Adopting Outsourcing approach in current operating models is a journey that promises savings of up to 40% on the total cost of support functions within an organization. But, as in any major transformation, Outsourcing requires a high degree of leadership and senior management commitment, a systematic and comprehensive approach, and a good deal of change management.

Companies in the Middle East are becoming very active on the Outsourcing front and are catching up with highly matured International Organizations. Globalization, Cost pressures and Increased competition has prompted a growing proportion of Middle Eastern Companies to expand their shared services and the range of business processes (Customer Service, Facilities Management, Finance, HR, IT, Legal, Procurement & Supply Chain, Sales & Marketing etc. to name a few) they are willing to Outsource, both locally and offshore.

The Arab Outsourcing Conference presents a number of international outsourcing experts and authors including Mark Kobayashi Hillary (UK), Maurice Greaver (USA), Peter Brudenall (UK), Peter Reilly (UK), Dr. Soeren Dressler (Germany), Stephen Bullas (UK), Tom Bangemann (USA) and also Middle Eastern perspectives from regional experts such as Ayed Ruwaili (Saudi Aramco), Bill Lewis (ADAT, UAE), Duncan Alexander (Mercator/Emirates Airlines, UAE), Hesham Amiri (DOZ, UAE), Ibrahim Gailani (UAE), Ibrahim Al Mubayadh (AMS, Saudi Arabia) and Khaleelo Khan (BT, UAE).

This conference promises an unparalleled learning experience for those wishing to embark on an Outsourcing journey or who have already implemented such a model. The Conference spans 4 days including an introductory level Pre-Conference Master Class on 26th April 2009, 2 Days Conference from 27-28, April 2009 and a Post-Conference Master Class on Outsourcing Contracts and SLAs on 29th April 2009.