Middle East & North Africa Shared Services Summit

Venue: Concorde El Salam Hotel, Cairo, Egypt

Location: Cairo, Egypt

Event Date/Time: May 31, 2009 End Date/Time: Jun 03, 2009
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The time for shared services has come for the Middle East and North Africa region. Cairo, Dubai, Abu Dhabi, Bahrain, Kuwait and Saudi Arabia are rapidly emerging as off-shoring hubs of choice, where innovative companies can take advantage of low-cost, flexible labour markets, high levels of education, and a young and IT-savvy workforce.

This new and exciting event will bring together all the key players, from Europe, North America, Asia and the MENA region itself. Key issues to be debated and analysed during the event include:

Determining the optimum location for your shared service operation
Taking advantage of what the region has to offer
Managing your offshore workforce and minimising attrition
Success stories and real life experience from financial, IT, customer service, and HR shared services
Demonstrating the impact of SSCs in terms of business improvements, cost savings and customer satisfaction
Leadership inspiration and technology secrets