In this uncertain economic climate, government organizations are experiencing a period of rapid change with corporate restructuring and exodus of long-term employees as the older workers reach retirement age. This transformation of the employment landscape is highlighting crucial knowledge management and people capital issues, such as knowledge transfer and retention, effective succession planning, and a shift in the way employees transmit information.

The 3-days training course will cover modules that will take the government personnel into the next step of Knowledge Management. This programme is specially designed for KM practitioners in the government/public sector.