The claims industry is facing huge challenges in the year ahead as the impact of the severe economic downturn is felt across the entire insurance sector. The expected rise in the volume of fraudulent claims will require increasingly sophisticated prevention and detection techniques. Additionally, the industry will face increased pressure for cost-efficiency and more streamlined operations throughout the supply chain.

With these challenges at the forefront of claims sector, this conference will bring together key decision-makers from leading insurers and the wider industry to develop future strategies for success and share best practice.

Top speakers include:

* David Williams, Managing Director, Claims, AXA
* Andrew McBride, Claims Director, European Operations, QBE
* Rob Smale, Claims and Operations Director, Fortis
* Graham Lambourne, UK Head of Claims Company Operations, XL Insurance
* Greg Gladwell, Director of Operations, Aviva
* Peter Hubbard, Former Chief Executive, AXA
* John Bell, Head of Claims, Aon
* Phil Bird, Director of Claims, Groupama
* Jeremy Moll, Commercial Director, Comparethemarket.com
* Martin Milliner, Head of Operational Claims, LV=