Following the publication of the Hooper report, 2009 is set to be a milestone year for Britain’s postal services. Faced with falling mail volumes, the industry must both modernise and innovate to maintain profitability, whilst the government seeks to finalise a new framework that will ensure a sustainable postal service. With large-scale change on the cards, this conference comes at a critical juncture for the postal sector.

Topics to be addressed include:
•Building a new framework for the UK postal industry
•The Hooper Report: how will the industry respond?
•Assessing the evolving regulatory regime: challenges for the future
•Adapting to declining mail volumes
•A sustainable future for the Post Office
•Listening and responding to customer needs

Key reasons to attend:
•A unique opportunity to hear from the key figures shaping the strategic direction of the sector
•Pose your questions to Richard Hooper about his influential report
•Understand and debate the latest implications of the Postal Bill
•Receive a timely update on regulatory and competition issues
•Network with senior industry professionals throughout the day

Speakers include:
• Mark Higson, Managing Director, Royal Mail Letters
• Nigel Stapleton, Chairman, Postcomm
• Kenneth Clarke MP, Shadow Secretary of State for Business Enterprise and Regulatory Reform
• Richard Hooper CBE, Chair of the Independent Review of the Postal Services Sector, BERR
• Alan Cook, Managing Director, Post Office
• Nick Wells, Chief Executive Officer, TNT Post UK
• John Coghlan, Chief Executive Officer, DX Group
• Steve Patrick, Group Sales and Marketing Director, UK Mail