Effective Communication in a Demanding Work Environment - PEICE

Venue: Calgary

Location: Calgary, Canada

Event Date/Time: Oct 05, 2009 End Date/Time: Oct 06, 2009
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This two-day course will provide participants with a framework for communicating more effectively by understanding other peoples' points of view, and by customizing our messages to reach them effectively. The course will illustrate how voice tones, body language, and other factors affect an individual's interpretation of the words we choose when communicating. Through a combination of lectures and interactive exercises, participants will learn how values and beliefs impact the way we absorb and store information, and how to direct our communication towards the mental and emotional language of others to allow the real message and intent to be fully understood, thus helping us achieve our desired outcomes.


Additional Information

Delivery Method: Classroom Training Fee: $ 1395 CAD Location Calgary Satisfaction Rating: 100.0 % CEU: 1.6 Continuing Education Units PDH: 16 Professional Development Hours