Ensuring Closed Loop CAPA in Quality Management System (NCM/CAPA)

Venue: Online

Location: Palo Alto, California, United States

Event Date/Time: May 20, 2009 End Date/Time: May 20, 2009
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Corrective and Preventive Action (CAPA) is the core of a sound quality management system and is at the center of programs such as ISO 9000 and Six Sigma that focus on continuous improvement.
Quality managers are finding that point-solutions and spreadsheet-based systems are no longer adequate for ensuring a closed-loop CAPA process. To drive operational excellence, companies are looking for ways to implement a systematic and consistent CAPA process across the organization for increased transparency and efficiency.

In this webinar, we will review common bottlenecks and productivity issues in CAPA management and demonstrate key capabilities of the MetricStream solution that ensure a closed loop CAPA process. The presentation will cover:

Accelerated CAPA investigation, approval and closure with automated workflows
Independent processes for containment, corrective and preventive actions
Implementing industry standard 8-D Problem Solving methodology
Improved communication and teamwork with parallel and sequential activities
Real-time reports and dashboards for the CAPA process metrics and analytics


Additional Information

This is a complimentary webinar.