Handling Customer Satisfaction and Dissatisfaction Effectively (HCSD)

Venue: Kuala Lumpur

Location: Kuala Lumpur, Malaysia

Event Date/Time: Jul 08, 2009 End Date/Time: Jul 09, 2009
Early Registration Date: Jun 05, 2009
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Description

This is a specially designed program that in hope to assist you to handle your customer satisfaction and dissatisfaction effectively. You will be provided with tools and methodologies to manage your customer satisfaction and dissatisfaction effectively and provide objective evidence for your Quality Management System as well as to continuously improve your customer relationship.

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Types