The 2009 Lean Six Sigma Summit for Service and Transactional Environments

Venue: The Performance Institute Conference Center

Location: Arlington, Virginia, United States

Event Date/Time: Sep 10, 2009 End Date/Time: Sep 11, 2009
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You Will Learn How To:

Implement a Successful Deployment Strategy for Continuous Process Improvement and Growth
Garner buy-in and commitment at all levels in your organization to drive an effective Lean Six Sigma deployment

Discover Effective Tools for Measuring Six Sigma Processes
Identify process improvement tools, when to use them and their relevance within Six Sigma initiatives

Gain a Competitive Edge with Voice of the Customer Techniques
Stay a step ahead of the competition with an increased focus on your customers’ needs

Enhance Innovation and Quality to Achieve Operational Excellence
Implement DFSS methodologies to expand and drive innovative product development

Presented By:
American Strategic Management Institution

Earn up to 18 CPE