The 20th Global Customer Experience Management Certification Program in Shanghai (g-cem TCE)

Venue: the 20th Global Customer Experience Management Certification Program

Location: shanghai, shanghai, China

Event Date/Time: Jul 02, 2009 End Date/Time: Jul 03, 2009
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Description

The 2-day program covers CEM essentials, provides you a framework with relevant guiding principles and tools for designing the best experience to your target customers. The attendees will be equipped with knowledge that can be immediately applied to their business and real-life work environment.
The 2-day program covers CEM essentials, provides you a framework with relevant guiding principles and tools for designing the best experience to your target customers. The attendees will be equipped with knowledge that can be immediately applied to their business and real-life work environment.

Venue

Additional Information

G-CEM helps companies to create effective customer experience. Our patent-pending methodologies combine the art and science of CEM in assessing and delivering branded and total customer experience (TCE).

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