The 20th Global Customer Experience Management Certification Program in Shanghai (g-cem TCE)
Venue: the 20th Global Customer Experience Management Certification Program
Event Date/Time: Jul 02, 2009 | End Date/Time: Jul 03, 2009 |
Description
The 2-day program covers CEM essentials, provides you a framework with relevant guiding principles and tools for designing the best experience to your target customers. The attendees will be equipped with knowledge that can be immediately applied to their business and real-life work environment.