Driving Consumer-Centric Debt Recovery

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Event Date/Time: Sep 22, 2009 End Date/Time: Sep 23, 2009
Registration Date: Sep 22, 2009
Early Registration Date: Jul 17, 2009
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Collection and Recoveries strategists like you are focusing on developing customer level approaches to enhance retention, manage risk more effectively, reduce bad debts, boost their firm’s cash flow and survive the credit turmoil.

As the crisis deepens and the volumes of delinquent accounts and insolvencies increase, you need to ensure your collection strategies are performing optimally for all customer segments.

Join the leading minds in your industry to examine the latest data and case studies:
Find out how to develop and implement profitable customer-centric collection strategies
Examine strategies for maximising collection efficiency and minimising losses
Discover how to align collections strategies to business objectives to optimise profitability
Learn tried and tested strategies for keeping customers in a payment solution in the current climate
Upgrade your pre-delinquency management strategy with effective prediction and prevention techniques
The evolution of the consumer credit market from over-indebtedness to responsible lending – explore industry initiatives and how lenders re responding to them
Explore the latest segmentation tools and strategies to enable more sophisticated differentiation of your customer groups – you’ll also learn how to adopt a suitable collection approach for each group
Regulatory compliance vs business profitability: how to treat customers fairly whilst maximising recoveries
Plus: Don’t forget to book for the 2 half-day workshops exploring:
How to anticipate customer behaviours though effecting credit scoring
How to improve cash flow from customers in financial difficulties
Learn From Industry Experts, Senior Bank Executives, Economists And Regulators