A 6 Days Certificate Program Including the Following

1. Excelling as an Administrative Professional
2. Managing People, Paper, and Projects
3. Priority #1: Customer Service
4. Transforming Conflict into Positive Outcomes
5. Dynamic Communication & Interpersonal Skills
6. Making Presentations with Confidence, Clarity & Impact

Who Should Attend: All levels of administrative assistants, and support staff responsible for the administrative functions in an organization will benefit from this program. New and seasoned professionals, with our without experience, including: * Administrative Assistants/Managers, * Administrators * Office Administrators, * Executive Assistants/Secretaries, * Executive Personal Assistants (Pas), * Personal Assistants (PAs), * Secretaries, * Assistant Coordinators/Coordinators, or other members of the administrative support staff who are striving to refine their management skills in order to enhance their careers and add to their organization's effectiveness.