TCE (Total Customer Experience) Model Building e-Workshop for Financial Services (e-Workshop)
Hong Kong, Hong Kong
Event Date/Time: Aug 20, 2009
End Date/Time: Aug 20, 2009
TCE (Total Customer Experience) Model Building e-Workshop is designed to help Marketing, Sales and Service Executives build a TCE model to monitor, manage, and enhance. The total customer experience across multiple channels and touch-points throughout the whole customer lifecycle. The content of this program is based on the U.S. patent-pending Branded CEM (Customer Experience Management) Method, invented by Sampson Lee, Founder of G-CEM.
Program fee is USD1,000 per person.
Group discount of USD950 per person is available for a group of 3 or more attendees to register together from the same company.
The fee includes reading materials (for e-Readings), training fee (for e-Workshop), and consultation fee (for e-Coaching).