Developing & Implementing Key Performance Indicators (KPIs) for Public Sector & GLCs

Venue: Prince Hotel & Residence Kuala Lumpur

Location: Kuala Lumpur, Malaysia

Event Date/Time: Oct 26, 2009 End Date/Time: Oct 27, 2009
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Key Success Factors in the Implementation of KPIs.

KPIs are critical to an organisation’s success because without measurable quantities, it would be impossible to assess and evaluate performance. The Malaysian Government has introduced several performance measures in the public sector including KPIs with the objective of improving the public service delivery system. Implementing KPIs is indeed a challenging task which requires proper planning and the support from all levels of management from top down.

This conference offers a platform for those in the public sector and GLCs to discuss the issues faced in the implementation of KPIs and identify how KPIs enhance accountability, promote governance and improve public sector effectiveness. Find out how to navigate the road to KPI success from our panel of leading practitioners and consultants.