CTMA Certification Boot Camp

Venue: Indianapolis

Location: Indianapolis, Indiana, United States

Event Date/Time: Sep 28, 2009 End Date/Time: Sep 30, 2009
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Mastering telecom essentials is a necessity for business managers, accounts payable staff and professional administrators involved in validating invoices for payment, placing orders and opening trouble tickets with service providers, providing help desk support for users, and interfacing with telecom technicians. The Certified Telecom Management Administrator Boot Camp shares core telecom essentials that empower administrators with the knowledge they need to excel in their roles. The CTMA Boot Camp is designed to help telecom administrators:
Learn key telecom acronyms and terms
Understand the telecom industry
Learn about voice and data technology
Integrate invoice processing best practices into current processes
Identify incorrect invoice charges
Plan for invoice changes as MACDs occur in the environment
The CTMA Boot Camp establishes a framework of strategies to assist telecom professionals define and implement operational and financial management best practices supporting telecom management excellence.

Certification Program
Individuals must complete 24 hours (three days) of Boot Camp training, successfully complete skills-based projects, and pass a certification exam to earn Certified Telecom Management Administrator credentials. The projects and exam are completed during the three-day Boot Camp.

The CTMA Boot Camp shares essential information that enables telecom administrators to effectively support financial and operational activities. The Boot Camp focuses on three telecom topics:
Telecom essentials
Telecom technology and convergence
Audit essentials
Each topic is fully explored and discussed, enabling telecom administrators to effectively contribute to organizational telecom goals.

What you will learn:
Telecom terminology
Industry history & evolution
Voice & data network technology
Invoice review & payment processing
Service provider MACD processing
Application of the principles learned in this Boot Camp will enable you to affect the operational efficiency and total cost of telecom ownership (TCTO) in your organization.

Who Should Attend?
Telecom Analysts, Help Desk Technicians, Accounts Payable Staff, Telecom Administrators, and IT/IS Administrators will benefit from this Boot Camp. You should attend if you wish to certify your skills in telecom administration and are responsible for any of the following telecom elements:
Department administration
Telecom technician support
Invoice review
Invoice coding, processing and payment
MACD management