5th Annual Web Self Service for Utilities (0110-wss)
Venue: Hyatt Regency
|Event Date/Time: Jan 25, 2010||End Date/Time: Jan 26, 2010|
|Early Registration Date: Jan 15, 2010|
In EUCI's 5th Annual Web Self Service for Utilities, industry leaders discuss interactivity, communication, and best practices in eBusiness strategies as utilities continuously work to improve customer engagement and automation through self service channels and web-based initiatives.
As electronic payments are a primary driver to customers using self service options and the bill is a utility's number one form of communication with its customer, EUCI has created a unique two-conference event - Web Self Service for Utilities and Billing for Utilities. Each conference is designed to provide tangible strategies and techniques for immediate implementation. Attending both conferences will allow attendees to integrate design, marketing, functionality, interactivity and communication into a comprehensive customer solution.