As confidence is restored across Europe, banks need to ensure they are well placed to cater for the demands of a more informed retail customer. Now in its 11th year, Retail Banking in Europe is firmly established as the industry-leading strategic event, bringing together high-level speakers and delegates from across Europe to debate the key challenges facing retail banks in this period of change. Attendees will benefit from an in-depth analysis of issues such as industry reputation, regulatory developments, innovation in operations, developments in products and pricing and strategies to engage consumers.

Speakers include:

- Benny Higgins, Chief Executive Officer, Tesco Personal Finance

- François Villeroy de Galhau, Member of the Executive Committee & Head of French Retail Banking, BNP Paribas

- Stuart Lawson, Chief Executive Officer, HSBC Russia

- Mats Torstendahl Executive Vice President, Head of Retail Banking, SEB

- Raffaele Cicala, Chief Executive Officer, UniCredit Family Financing

- Sir Brian Pitman, Senior Advisor, Morgan Stanley & Former Chairman, Lloyds TSB Group