Customer Relationship Management: CRM Strategic Roadmap (CRM)
Venue: Monarch Dubai
Location: Dubai, United Arab Emirates
Event Date/Time: Feb 07, 2010 | End Date/Time: Feb 11, 2010 |
Description
Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers.
Determine the uses and objectives of a CRM system.
Recognize best practices in implementing a CRM strategy.
Use CRM for improving marketing, sales, customer service, and customer contact