Latest Developments in Client Relationship Management for Law Firms
Venue: Holborn Bars
|Event Date/Time: Mar 18, 2010||End Date/Time: Mar 18, 2010|
Long-term, lucrative client relationships stem from compatibility and the role of the relationship partner within your firm is pivotal in client selection and management.
This masterclass will focus on how you can make optimal client selections to build sustainable, profitable client relationships every time.
it is critical that you are compatible with your clients in order for strong relationships to be possible. During this masterclass you will spend time finding out how client selection is top priority for successful firms and how you can build commitment to client relationship management throughout your firm is key.
Tony has 20 years experience assisting partners to become more effective leaders and develop more profitable business from stronger client relationships. He is a qualified coach and accredited to use the MBTI psychometric indicator.
Tony studied Management Studies at Templeton College, Oxford and Biochemistry at St Catherine's College, Oxford. He has an M Phil from Reading University. Tony started his career marketing with Procter & Gamble. He was a senior marketing consultant with Coopers & Lybrand working with BP, BT, Prudential, Rank, Shell, before becoming Head of Marketing for their management consultancy.
In 1990 Tony joined Cameron Markby Hewitt (now CMS Cameron McKenna), where he introduced planning processes that contributed to Camerons being the first professional firm in the City to be accredited as an Investor in People. He led the project to develop the brand values and visual identity of the Cameron McKenna brand.
He was a Principal Tutor on the MBA in Legal Practice at the Nottingham Law School for several years and speaks regularly at international conferences.