Conducting A Citizen Survey: How to Get and Use Important Information (2535)

Venue: Online

Location: Anytown, United States

Event Date/Time: Mar 18, 2010 End Date/Time: Mar 18, 2010
Registration Date: Mar 18, 2010
Early Registration Date: Mar 18, 2010
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Description

SUMMARY

Most local governments struggle when attempting to create a great survey. The challenge is developing and writing a survey that not only captures your respondents' attention but also gets responses that can be factored into performance, efficiency and funding decisions. Join us for this 60-minute audio conference where you and your colleagues will discover:

* Keys to building a winning survey that
focuses on the important issues
* Do's and don'ts for writing survey questions
* How to take action: Using the collected
information to solve problems
* Strategies for analyzing and benchmarking
trends across time

PROGRAM HIGHLIGHTS

Writing Survey Questions: Create an Outstanding Questionnaire
o Develop clear, concise questions that get
accurate information
o How to ask the tough questions and get
straight answers
o How to order questions to maximize citizen
understanding of issues

Survey Strategies: Get the Information You Need
o What type of survey gives the best results:
Mail, phone, web or on site?
o Tactics for capturing reliable data about
residents' perspectives
o How to target key demographics: Measure
behaviors and population characteristics

Using Survey Results for Policy and Funding Decisions
o Keys to bring the information into the
public policy-making process
o Strategies for building consensus on
difficult issues
o Measuring performance standards: Benchmark
results to other communities

** Live Q&A Session - Ask the expert your most urgent community survey questions!

Venue

Additional Information

Unlimited number of attendees per phone line. 100% satisfaction guarantee. Conference materials will be provided to all attendees approximately one week prior to the event.