Send Is Forever: Workplace Communication in the 21st Century


Location: New York, United States

Event Date/Time: Jul 14, 2010 End Date/Time: Jul 14, 2010
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Before you hit send -- think! A lot is at stake in every email. It's not just a message; it's a permanent record that reflects the sender and, more importantly, the organization.

Today's workforce is more wired than ever before, with immediate and constant access to text messaging, email, and social networking sites. Technology may encourage us to share information in the blink of an eye but we still only get one chance to make a first impression.

Your staff's electronic communication is the new face of your organization. With so much at stake, you and your staff need to understand how to best represent yourselves and your company online.

In this online seminar, you'll learn the essentials of good workplace communication from avoiding miscommunication to the risks of social networking, from the dangers of email in the courtroom to minimizing potential embarrassment. Topics include ( but aren't limited to):

* Adapting your writing style to the reader (and those who might unexpectedly see it);
* Email vs phone: which to use and when;
* Your digital footprint: How social media posts can cost you your job.
* Instant messaging: How to make it save time instead of waste time.

The internet has changed the speed of communication while making it permanent. Can your organization afford to assume that employees know what to say and how to say it? Make sure your employees can represent themselves and your organization in a professional, effective manner.

Who Should Attend:
Entry-level staff to managers and directors; Anyone who will be communicating electronically with the public.