OPEX 2010 – The Financial COO Event of the Year

Venue: Leading 5 star venue

Location: Dubai, United Arab Emirates

Event Date/Time: Oct 11, 2010 End Date/Time: Oct 12, 2010
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Description

With series of successful operational excellence events, Fleming Gulf Conferences is back with the SIXTH Edition of the annually successful conference on achieving operational excellence in banking and finance in the name of “OPEX 2010 – The Financial COO Event of the Year”. OPEX is a platform where COOs and CIOs will determine the importance of operational excellence across all banking processes.
Come witness experts address key successful practices and strategies on achieving operational excellence in banking and finance by improving processes to enhance efficiency within internal operations.

Key speakers:

• Banesh Prabhu, Citigroup, United Kingdom, Global Operations Head – International: Global Consumer Group
• Alexander Schuetz, Deutsche Bank AG, Managing Director | Chief Operating Officer – Middle East and North Africa
• Iain Blacklaw, Al Rajhi Bank, Chief Operating Officer
• Ghulam A. Mohatarem, United Gulf Bank BSC,
Chief Operating Officer
• Harry Hanscomb, Zurich Financial Services, Chief Operating Officer – Middle East and Africa
• Abdullah N. Aleisa, Jadwa Investment Company,
Chief Operating Officer
• Krishna Kumar C, National Bank of Egypt, Advisor to the Chairman
• Moinuddin Malim, Mashreq Al Islami, Chief Executive Officer
• Aslam Aziz, BankT&D Consulting, United Kingdom, Managing Director and Head of the Operational Transformation Practice
• Fiaz Mansha, Gatehouse Bank Plc, United Kingdom, Executive Vice President and Head of Information Technology
• Haja Mohideen, Barwa Bank, Head of Information Technology
• Hemant Malhotra, HSBC Bank Middle East Limited, Regional Head – Process Improvement and Quality
• Dr. Hussein A. Hassan, Deutsche Bank AG, Head of Structuring MENA and Global Head of Islamic Finance
• Syed Haider Mehdi, Management Excellence, Managing Director
• Sunil Dhaka, ICICI Bank Limited, Chief Information Security Officer
• Abdel Raouf Hussein, Banque Misr, General Manager: Retail Banking Operations
• Mian Muhammad Nazir, Dar Al Sharia, Senior Vice President and Head of Legal

Key advisors:
• Iain Blacklaw, Al Rajhi Bank, Chief Operating Officer
• Frank Archibald, First Energy Bank BSC, Chief Operating Officer
• Banesh Prabhu, Citigroup, United Kingdom,
Global Operations Head – International: Global Consumer Group
• Krishna Kumar C, National Bank of Egypt, Advisor to the Chairman
• Syed Haider Mehdi, Management Excellence, Managing Director
• Fiaz Mansha, Gatehouse Bank Plc, United Kingdom, Executive Vice President and Head of Information Technology
• Haja Mohideen, Barwa Bank, Head of Information Technology (MCA, CGEIT, PMP, CISA, ITIL, ISO9001, LA, ISO27001 LA)
• Abdel Raouf Hussein, Banque Misr, General Manager: Retail Banking Operations

Key topics:

• Understand the importance of operational excellence in the current climate
• Witness a unique COO Panel where the Chief Operating Officers of leading Financial Institutions from the region will share their insights on the importance of process efficiency
• Discover how proper Shari’ah Compliant Operational and IT Systems can make a difference in process efficiency
• Build a proper and effective change management strategy to improve your internal operations
• Learn how business process outsourcing and shared services will improve centralized operations
• Appreciate the role of technology to improve information security and prevent financial crime and fraud
• Observe how important improved operational risk techniques can lead to a secured operational environment
• Benefit with deploying standardized OPEX offices in your Financial Institution
• Develop satisfied customers through proper service excellence, quality assurance and customer experience programs.

Who should attend:

Chief Operating Officer, Chief Information Officer, Group Head of Operations and Technology.
Heads, Senior Vice Presidents, and Senior Managers of: Operations, Central Operations, Operational Excellence, Process Excellence, Business Process R eengineering, Process Outsourcing, Change Management, Change Delivery, Operational Risk, Controls, Processing, Information Technology, Automation, Transaction Banking, Central Processing Units, Quality, Service Excellence, Process Improvement, Performance Improvement, Lean, Six Sigma, Business Transformation, Information Security, Projects and Developments.

Venue