Establishing and managing shared services in the public sector

Venue: De Vere Holborn Bars

Location: London, United Kingdom

Event Date/Time: Sep 09, 2010
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Despite forming a key part of the Government’s business transformation agenda, many would argue that the implementation of shared services in the public sector has not been as far-reaching or as widespread as it might have been.

But it is not yet a missed opportunity and there are success stories to be found, such as that of the Northern Ireland Civil Service shared service centre, called IT Assist, which has been established for three years and serves over 18,500 customers across all 11 Northern Ireland Departments.

In this masterclass, the leader of that successful programme, Barry Lowry, will guide you through the key steps you need to take to implement shared services in your organisation, from making the business case, through to programme planning, delivery and operation.

In this new cost-conscious climate, the business case for any new programme becomes all the more critical, so by attending this masterclass you can equip yourself with new ideas for persuading your senior management team of the cost-savings that your shared services project will generate.

If you aren’t yet decided on whether or not a move towards shared services is right for your organisation, then this course can help you by addressing the common objections that are raised and explaining how you can seek to overcome any obstacles and pitfalls you might encounter en route.

Finally, the interactive format of this event will provide you with ample opportunity to ask specific questions of your masterclass leader, Barry Lowry, who returns by popular demand, following his case-study at Ark Group’s Public Sector ICT 2008 event. This format will also enable you to share your ideas and experiences with the other participants and will culminate with a group debate on whether or not shared services is a step worth taking.

If you are thinking about planning a programme, or are in the process of implementing shared services in your public sector organisation then you cannot afford to miss this event!