the Executive PA Excellence (EPA)

Venue: Kuala Lumpur, Malaysia

Location: Kuala Lumpur, Malaysia

Event Date/Time: Oct 07, 2010 End Date/Time: Oct 08, 2010
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Workshop Overview

For organisations to keep pace and to advance, the role of today’s Executive PA is taking on a more challenging and extremely professional paradigm which requires a multi-talented skill set. From managing relationships, information, and communication flows between executive board members, to managing logistical details, writing reports, attending meetings, and managing presentations, there is always a growing expectancy of peak performance and delivery of results exceeding expectation set upon the profession. Definitely exhausting and at times isolated as well, an Executive PA is expected to appear calm, composed, and in complete control.

This two day specially tailored exciting and interactive course for Executive PAs will help you strengthen your communication skills, overcome the difficulties of working with more than one boss, provide insights to achieve work/life balance, and develop your business management skills. It is also relevant as actual situations are discussed. Delegates will be expected to participate fully in this workshop to be able to return to work with many new ideas, techniques, and skills and apply them in practice.

Workshop Facilitator Profile

Our course facilitator established a network which brings together office professionals from across the globe and offers them career advice and training and development. The network has conducted training programmes across the globe and champions upskilling of Executive Assistants, Personal Assistants and Office Professional staff.

With three decades of experience, she believes passionately in supporting and developing individuals to fulfil their potential within the workplace and this is done through a combination of public speaking, 1:1 performance coaching, group workshops, motivational and training webinars, training courses and mentoring sessions. She has written, hosted, and presented many training workshops, conferences, and motivational webinars in UK, Spain, Ireland, Mauritius, Jakarta, Manila, Australia, Bangkok, Dubai and Kuala Lumpur.

The network, in partnership with a university into Employment, Skills & Society has completed the largest sample of academic research into the Secretarial/PA Profession ever undertaken entitled ‘Secretarial Work, Skills & Careers’. This research was featured in articles in November 2009 in The Times, Daily Telegraph, Management Today, Institute of Leadership & Management, Executary magazine, Executive PA magazine and many other publications and in February 2010 in the Daily Express. She was interviewed by BBC Radio about the research.

In her early career, she worked as the Personal Assistant to a Member of Parliament and as an Executive PA to Chairman & CEO’s in the City of London. Her last Executive PA role was as Executive Assistant to the Chairman of one of the oldest and one of the largest communication companies in the world, with operations in more than 170 countries. During her last role, she founded another motivational network to develop the career potential of Personal Assistants and Senior Secretaries, which offered coaching, mentoring and social events and supported the PA/Secretarial community within the company. She qualified as a Coach with the Coaches Training Institute in 2004 and completed a Train the Trainer Course in 2007.

Partial list of clients:

* American Express
* Royal Bank of Scotland
* Bank of America
* Ford
* O2
* Pfizer
* GE Commercial
* Oracle
* Barclays Capital
* Accenture
* Ernst & Young
* Astra Zeneca
* PricewaterhouseCoopers
* Nortel
* Deloitte
* Cisco
* BT
* Lonmin
* Halifax Bank
* Allied Irish Bank
* Lloyds Bank
* Watson Wyatt
* BNY Mellon Asset Management

Key Benefits of attending this Workshop

UNDERSTAND leadership styles and discover your own abilities as a leader
* DEVELOP your key people management skills
* MANAGE crisis effectively
* APPLY new communication and coaching techniques
* IMPROVE your time management skills and discover new tools and techniques to work more efficiently
* EMPOWER yourself with confidence and knowledge to face new challenges and take on additional responsibilities
* MANAGE upwards - discover how to build a solid and productive relationship with your Manager
* EXPLORE your personal brand, style and image and discover how you come across in the workplace
* MANAGE your continuous professional development and set goals for your career

Who Should Attend

Executive PAs | Executive Secretaries | Personal Assistants | Executive Assistants | Confidential Secretaries | Senior & Junior Secretaries | Administrative Assistants

Why your PA should attend?

Dear Boss, do you want your PA to have a clear communication style, better time management skills, effective multitasking skills, enhanced business skills, good negotiation skills, great interpersonal skills, positive and productive work values, and excellent business etiquette? if your answer is YES to any of the above, do not miss this invaluable opportunity to send your PA to this workshop!

email me at with subject code "EPA-AC" for the full agenda.