Call Centre Technology Conference & Exhibition
Venue: Indaba Hotel, Fourways
|Event Date/Time: Oct 20, 2010||End Date/Time: Oct 21, 2010|
|Registration Date: Oct 19, 2010|
Personnel attending the conference can look forward to some of the following topics: IT infrastructure for contact centre, computer telephony integration, shared contact centre, predictive dialer, call centre technology, customer relationship management, cloud computing, data storage and recovery solutions, management information systems and contact centre on demand.
Call centre managers, operations managers, team leaders, supervisor, IT managers, human resources managers, infrastructure development personnel and customer service managers will benefit from attending the conference.