Call Centre Technology Conference & Exhibition

Venue: Indaba Hotel, Fourways

Location: Johannesburg, Gauteng, South Africa

Event Date/Time: Oct 20, 2010 End Date/Time: Oct 21, 2010
Registration Date: Oct 19, 2010
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Description

The conference will be lead by high profile speakers from technology companies such as Aegis, iChoices Call Centre Outsourcing, Nashua Communications, Vodacom Business, INOVO Technologies, Merchants, Ocular Technologies, Presence Technologies, KSS Technologies, Ocular Technologies, just to name a few.

Personnel attending the conference can look forward to some of the following topics: IT infrastructure for contact centre, computer telephony integration, shared contact centre, predictive dialer, call centre technology, customer relationship management, cloud computing, data storage and recovery solutions, management information systems and contact centre on demand.

Call centre managers, operations managers, team leaders, supervisor, IT managers, human resources managers, infrastructure development personnel and customer service managers will benefit from attending the conference.

Venue

Additional Information

•Single delegate: R4 850.00 + VAT = R5 529.00 •Three or more bookings: R4 450.00 + VAT = R5 073.00 per person Registration cost does not include transport and accommodation

Types