Re-engineering Law Firm Work for improved efficiency and service

Venue: De Vere Holborn Bars

Location: London, United Kingdom

Event Date/Time: Sep 06, 2010
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UK law firms are facing major challenges, driven by new technology, regulatory changes and the economy. Firms have been responding to the short terms challenges posed by the recession by cost cutting and layoffs. However, a more fundamental response to these changes lies in re-engineering the business processes in their firms – their ways of working and serving their clients. Business process improvement and re-engineering have been proven in other business sectors to enable dramatic improvements in efficiency and service. How can these techniques be applied to law firms?

This masterclass will provide an introduction to this important subject, through proven techniques, case studies – including law firm examples – and interaction, with the goal of enabling attendees to return to their firms with a mindset to identify and assess the opportunities for re-engineering in their own firm and an understanding of the approach required.