Event Date/Time: Oct 20, 2010
Ark Groupâ€™s Lean service delivery for the public sector masterclass will demonstrate how Lean Management, an established and proven approach from the commercial sector, can be applied to operations in the public sector and service organisations. It will explain how the approach enables organisations to re-think and radically re-design the way they work, to deliver customer-focused services that are responsive, efficient and effective. The programme will draw examples from many different organisations, to enable delegates to relate the principles to their situation.
Donâ€™t miss this opportunity to learn from a leading expert practitioner how to optimise the efficiency and performance of your service delivery and ultimately provide better service to citizens.