Negotiating & Mediating Health Care Disputes

Venue: Aboard Norwegian Cruise Line\'s Pride of America

Location: Depart Honolulu, Hawaii, United States

Event Date/Time: Oct 01, 2011 End Date/Time: Oct 08, 2011
Registration Date: Sep 30, 2011
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The purpose of this CME activity is to identify and discuss successful methods for mediating and negotiating disputes arising from the delivery of health care

Preliminary Objectives for Activity:
“At the conclusion of this CME activity, participants should be able to:
1. Identify different types of alternative dispute resolution (ADR)
2. Distinguish ADR strategies from traditional litigation
3. Explain interest-based negotiation
4. Explain principled negotiation
5. Distinguish between interest and positional negotiation strategies
6. Outline basic mediation techniques
7. Identify basic negotiation strategies in mediation
8. Apply negotiation strategies to primary provider patient care
9. Describe the use of conflict resolution strategies in consultation liaison services
10. Explore the role of conflict resolution strategies in Medical Ethics Committee Activities
11. Describe the role of mediation in resolving provider patient disputes
12. Recognize the potential of conflict resolution strategies to address other healthcare issues.

Conference Sessions generally take place during the days at sea (as cruise itinerary allows) to avoid conflicts with Ports of Call or evening entertainment.


Additional Information

14 AMA PRA Category 1 Credit(s)â„¢ 14 Contact Hours 14 APA CE Credits Course Fee Physicians $695 All Others - Course Fee $450