The Utilities Customer Management Summit

Venue: The Westin City Center

Location: Dallas, Texas, United States

Event Date/Time: Nov 09, 2010 End Date/Time: Nov 10, 2010
Registration Date: Nov 09, 2010
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Reducing uncollectible debt while concurrently maintaining effective customer service, has caused major problems for almost every utility company. As a result, utility companies are unable to satisfy investors, make valuable cases to the PUCs for rate-hikes and are forced to make empty threats to customers. After completing extensive market research with customer service representatives and utility credit and collection professionals, this conference journeys through innovative and successful models generated to resolve these issues. The Utilities Customer Management Summit is the best forum to identify leading concerns and alter outdated customer management infrastructures.

Keep up with every layer of innovation with an agenda where each session reflects a core priority. After a day and a half of new, fresh and expanded content delivered by over 11 speakers from major utility companies, employers, partners and key industry leaders, you leave with a strategic plan to optimize your customer management, development, strategy, and marketing, while dramatically sharpening your innovation skills and preparing you for 2011 and beyond.


650 North Pearl St
United States