Healthcare Service Excellence Conference (HCSEC 2011)

Venue: New Orleans Marriott

Location: New Orleans, Louisiana, United States

Event Date/Time: Jan 26, 2011 End Date/Time: Jan 28, 2011
Registration Date: Jan 25, 2011
Early Registration Date: Dec 15, 2010
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Inspiration to Lead… Solutions to Succeed: Leading the Healthcare Reform Revolution

January 26 to 28, 2011 in New Orleans, Louisana

Health care as we know it, is changing in front of us and the game changer is HCAHPS and Value-Based Purchasing. With less than 13 months to go to October 1, 2011, most hospitals in the United States are facing the dawning realization that excellence with their HCAHPS scores is no longer an option. It’s not an option because of financial penalties and bonuses that are pending. It’s not an option because it’s the right thing to do. It’s not an option because it makes them more competitive and never before has there been a greater need to succeed. That’s what this conference is all about - Solutions to Succeed. To succeed at World-Class Patient Experience as defined by HCAHPS; to succeed at world-class retention and morale and above all to succeed at achieving the mission and values of each of our organizations.


555 Canal Street
New Orleans
United States

Additional Information

With the most dynamic roster of speakers and special presentations ever, the 11th Annual Service Excellence Conference is simply a must-attend for every hospital executive. Schedule January 26-28, 2011 now!