Workplace Hostility: Myths and Realities--ComplianceOnline- HR Compliance Training (HR Compliance Traini)
|Event Date/Time: Nov 30, 2010||End Date/Time: Nov 30, 2010|
Workplace violence, â€œgoing postal,â€ disgruntled worker, threat assessment, zero tolerancesâ€¦ in the 1980s, these terms entered the workplace lexicon. Since then, workplace homicides have dropped by more than 30% but intimidation, bullying, and discrimination has increased. .In the last couple of decades, work organizations have done quite a bit to improve personal safety, yet there is still much to be done.
Further, as the economy grinds the workplace and the workforce, and as social networks grow, hostility has taken on a variety of new forms often with devastating impact. All public and private work organizations must focus attention on issue. While policies are essential, they are not enough. Plans, protocols, and programs are critical components.
This program will provide a nuts and bolts approach to dealing with the wide range of violent and hostile acts. Learn how to handle a hostility incident, how to use your EAP, fitness for duty evaluations and other resource.
Areas Covered in the Seminar:
An brief overview of statistical trends;
Updated definitions of violence, hostility, bullying, weapons, harassment, etc.;
Samples of Workplace Hostility Mitigation Policy;
Strategies to handle employees with personal restraining/protective orders;
An understanding of how to provide psychological interventions around a workplace hostility incident;
When and how to use your EAP, fitness for duty evaluations and other resources.