Shared Services and BPO India 2011

Venue: Leela Palace Kempinski Bangalore, India

Location: Bangalore, India

Event Date/Time: Feb 15, 2011 End Date/Time: Feb 16, 2011
Registration Date: Feb 14, 2011
Early Registration Date: Nov 30, 2010
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SSON (Founders of the Annual Asian Shared Services & Outsourcing Week) is delighted to announce a new event as part of our global series of Shared Services and Sourcing events - “SSO India - Attaining Excellence in Global Service Delivery”.

The event specifically targets the Best Practice Strategies for Captive Offshore, Internal Domestic and Third Party Shared Service Centres. Over the past decade, the India Outsourcing Industry has flourished. However, has India's dominance in the outsourcing market been toppled? And has India's offering as a top global outsourcing or captive offshoring destination become less appealing than it once was?

We are hearing the following:
• Captives are facing severe competition from outsourcing providers who are now taking more ownership of the service and moving towards becoming an extension of the clients' organizations.
• “Business to Rural” emerges - Delivery centres has tapping into rural areas to avoid increasing cost and higher attrition rate found in major and secondary cities
• Matured captives have been seeking monetization opportunities and there are a growing number of captives being sold to 3rd party BPO providers
• Maturity of BPO in India has contributed to the birth of KPO / LPO industry
• “India to India” has been a phenomenal trend for 3rd party providers, taking a significant share of the booming domestic market.

SSO India 2011 brings you answers on all above by creating a live interactive platform where Captive Offshore, Internal Domestic & Third Party Outsourced Shared Service Centres showcase their best practices of attaining success in global service delivery.
With a Pre-Conference day bringing together a multitude of C-Level Executives, we are able to examine the competitiveness of India in the context of the global market and explore best delivery models in the region.

The wealth of information carries on the next day with in-depth presentations aimed at the latest trends in your industry, pioneering strategies on business realignment, value creation, process excellence and the next level of outsourcing.

Book & Pay by 30 November 2010 and receive up to USD $300 saving!

This offer will not be repeated, we encourage you to book early - see the website for more details - or email
*Terms & Conditions: End-Users only, offer not to be used in conjunction with any other offer.