Lowering service delivery costs and increasing transaction speed using six sigma quality and lean sp
London, United Kingdom
Event Date/Time: Feb 17, 2011
This masterclass takes participants on a voyage of discovery that reveals how Six Sigma and Lean tools can be made accessible to all people in all teams without the need for over-complicated training programmes and certification requirements. Demonstrating the use of simple tools to remove complexity from your organisation, the purpose of this 1-day masterclass is to show how you can join companies across many different industries to reduce costs and dramatically speed up service processes. You will see how classic Six Sigma can be blended with Lean methods to optimise your workplace during a time when low-hanging fruit has already been picked.