Management, Measuring and Maximizing Training ROI (RIO - MM&MT 2011)

Venue: ABBEX AUDITORIUM, 2105-220 Steeles Avenue,

Location: West Brampton,, Ontario, Canada

Event Date/Time: Feb 09, 2011 End Date/Time: Feb 12, 2011
Registration Date: Jan 13, 2011
Early Registration Date: Nov 15, 2010
Abstract Submission Date: Nov 15, 2010
Paper Submission Date: Jan 13, 2011
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In this increasingly competitive environment and where ” People are the greatest asset”, training investments in developing this “human capital” need to be evaluated and measured effectively and in terms of return on investment to the company. Only by being able to realize the benefit of the training expense onto the bottom line of the company, can the senior managers justify their training investments and improve their training approach to bring about the greatest profit from the company’s expense.
Participants will be led by an expert as you learn and apply ROI concepts to learning and development. During the workshop, participants will need to execute a ROI Measurement Project to apply Measurement and ROI Process Model to one of your programs. The learning process will also includes many useful case studies and scenarios to facilitate the involvement, collaborative problem solving and deeper thinking to resolve issues and build confidence to execute. Last but not least, workshop participants will be asked to work in team to apply ROI Quality Analysis Tool to determine the credibility and quality of the ROI in case scenarios.

Key Benefits
• Determine the timing of data collection and select proper data collection instruments
• Learn the key decision points in making a go / no go decision to assign monetary values to business outcome improvements
• Know how to calculate the fully-loaded cost of training
• Execute calculation of the value of improvements influenced by training
• Analyze data and calculate the actual ROI
• Learn how to communicate results and educate clients about performance
• Design training programs to achieve results and return on investment
• Forecast the improvement required to achieve a credible ROI
• Select appropriate measurement strategies to align with organization objectives
• Apply the ROI Quality Analysis tool to determine the quality of ROI
• Acquire skills that will help you work with others to design programs and solutions that focus on business results
• Learn skills that will make you more credible and valuable to your organization


2105-220 Steeles Avenue, West Brampton, Ontario L6Y 2K4, Canada

Additional Information

The Course Facilitator He is an author, international consultant & presenter, and one of the world’s most recognized and accomplished authorities on improving performance and measuring results. He is President of his own consulting company where he provides consulting services in linking training to organization business measures, designing training for results and ROI, conducting needs assessments, and measuring program results. He certifies practitioners in his measurement and ROI process and conducts public and in-house performance improvement, assessment, and measurement workshops. He has over 25 years of diverse experience in economic development, engineering, training, and the human resource function. He received the Pioneer Award from the Council for his leadership of a three year major change initiative. His Client * American Express * Apple Computer * * AT&T * Bank of America * Boeing * Bloomberg * British Telecom * Bristol-Myers Squibb * Baxter Healthcare Asia Pacific * Coca-Cola * Delta Airlines * Drake University * Federal Express * FranklinCovey South Asia * GlaxcoSmithKline * Genentech * Honda * Lansing Community College * SaskTel Canada * Siemens Ltd.- China * Shell Oil * Safeway * State University of New York * Time-Warner Telecom * Toyota