12th Annual Call Center Week
|Event Date/Time: Jun 13, 2011||End Date/Time: Jun 17, 2011|
Topics of discussion will include:
â€¢ Measuring the Impact of Multiple Initiatives on Customer Experience
â€¢ Doubling and Tripling Results by Coaching your People
â€¢ Converting VOC into Actionable Data to Drive Business Results
â€¢ Creating a Culture that Produces Not Only Motivation but ROI
What Makes this Event Unique:
â€¢ The largest event with senior level practitioner speakers providing real world insight on what it takes to achieve world-class call center status.
â€¢ The event will include: 6 Keynotes; 32 Unique Tracks, 9 Workshops; 2 Master Classes, 2 Site Tours and a dozen hours of Networking
â€¢ Expansive Exhibit Hall, allowing attendees to better evaluate the latest product & service offerings that will improve your operations and results
â€¢ The ONLY event supported by the Call Center Excellence Awards
Call center professionals can register for a FREE exhibition pass at www.callcenterweek.com. You can also visit the website to register for the conference and workshops. Alternatively, call 1-800-882-8684 or email firstname.lastname@example.org.