8th Annual Back Office Forum

Venue: Prague

Location: Prague, Czech Republic

Event Date/Time: May 26, 2011 End Date/Time: May 27, 2011
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'Back Office with its many Aspects'

Efficient and accurate Back Office is a backbone of every financial institution. Consequently, being aware of its all capabilities for growth and options for its advancement is a professional advantage.

Enhancing the Back Office structure, training and development of its staff, as well as sourcing decisions influence its day to day existence immensely. Join us in Prague and share innovative approaches for your Back Office. Network with experts in operations within the finance sector from all around Europe and take the maximum of their knowledge and experience.


Additional Information

Key speakers: * Senior Vice-President & COO Banking Operations Group, Member of the Board Sberbank. Russian Federation * Chief Operating Officer AXA Bank. Czech & Slovak republic * Managing Director – Head of Operational Excellence Credit Suisse. Switzerland * Head of Control & Support Financial Markets Dexia Banque Belgique. Belgium * Head of Strategic Vendor Management SEB. Sweden * Head of Re-engineering & Strategy in Cash & Trade, Global Technology and Operations Deutsche Bank. Germany Key topics: * Learn how to achieve operational excellence and increase your Back Office effectiveness * Listen to case studies of Lean implementation presented by leading European banks (Credit Suisse, BNP Paribas) * Achieve efficient automation and Straight-Through-Processing (STP) * Understand the benefits and drawbacks of outsourcing by tackling the issues of efficiency & control * Explore ways to manage relation to your providers and monitor service level agreements * Find out more about current challenges of a multinational bank with cross border activities * Discover strategies to minimize operational risk * Discuss in small groups the specific role of operations department and Back Office personnel within a bank * Network with operations experts from all around Europe & enjoy the beautiful city of Prague Who should attend: Board Members, COO, CIO, Heads and Directors of: • Operations, Back Office, Support • Operational Excellence • Technology and IT • Outsourcing • Transaction Banking, Payment Systems • Securities, Clearing & Settlement • Treasury Back Office, Cash Management • Operational Risk • Organizational Development