International Symposium on Crisis Management 2011 (ISCM 2011)

Venue: Divani Apollon Palace & Spa

Location: Vouliagmeni, Athens, Greece

Event Date/Time: Jun 09, 2011 End Date/Time: Jun 10, 2011
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ISCM 2011 is organized by a multidisciplinary research consortium that leads “Learning For Security –L4S” EU co-funded research project. ISCM 2011 research consortium is comprised by organizational experts and crisis management research institutions such as Deloitte Business Solutions (GR), Wissenschaftliche Hochschule Lahr (DE), ALBA Business School (GR), Università Cattolica del Sacro Cuore (IT), leading air and sea transport organizations and technologists such as Athens International Airport (GR), Frequentis (AT), Creuers Port de Barcelona (ES), simulation design and new media technologists like AlphaLabs (FR), Austrian Research Institute for Artificial Intelligence (AT) and FVA New Media Design (IT).

Recent research shows that effective collaboration dynamics remain at the core of crisis management approach in the transportation sector - and possibly beyond. Empirical evidence highlights the role of resource coordination as the ultimate value adding area in crisis management today, far more important than domain expert knowledge and resources mobilization.
L4S project preliminary work shows that effective crisis management requires collaborative competencies at the individual, team, organizational as well as the inter-organizational levels. Furthermore, it is clear that in today’s globalised environment for the transportation industry, more effective crisis management initiatives could lower casualties and increase the overall value delivered to the customer. The key here is to improve the management skills and attributes related to crisis collaboration challenges, so that involved individuals can better deal with the complexity of the knowledge integration processes as well as the diversity and spatial distribution of people, groups and knowledge involved in the management of crisis under time pressure. Indeed, despite the extensive efforts and resources devoted to perfecting preparations for crisis response, in practice key actors often fail to internalize the “soft” collaboration management competencies into actionable skills.
The aim of this international symposium is to present and analyze the learning effectiveness and adaptation to recent challenges of crisis response educational practices by sharing the experience of the key note speakers and selected industrial participants. In addition, experiential models for competence development at the operational, tactical and strategic levels of crisis response will be presented and discussed.

ISCM 2011 features:

-Overview of state-of-the-art research findings including an overview of simulation-based competence-development learning applications in crisis management plus a selection of experiences from transportation industry
-Interactive demos and plenary debrief in working groups on innovative simulation-based learning experiences for crisis management.
-Parallel sessions on ongoing European research projects in Transportation and Security.
-Participants during and after ISCM 2011 can access, connect and interact with CRISIS TUBE, an On-line WEB2.0 leadership network which their users share and diffuse multimedia and related content on crisis management competencies in transport.

Who should participate:

-Transportation Actors (Airports, Ports, Maritime Companies, Aviation and Naval authorities, etc.)
-Educational & Training Actors (Technical Universities, Business Schools, etc.)
-Specialized firms, Change management companies & transportation consultants
-First Responders & Civil Protection organizations

ISCM 2011 keynote speaker:
-Prof. Sanjay Sarma from Massachusetts Institute of Technology (MIT, USA)

Invited Speakers (list under development):
- Prof. Albert Angehrn, Professor of Information Technology - INSEAD (France)

- Mr Alexandros Aravanis, Chief Operations Officer - Athens International Airport (Greece)

- Prof. Marco Lombardi, associated Professor of Crisis Management and Risk Communication,
Mass Communication theory and Sociology - Università Cattolica del Sacro Cuore (Italy)

- Prof. Michael Tsinisizelis, President of the Center of Security Studies - Hellenic Ministry of Citizen Protection.


10, Ag. Nikolaou & Iliou Str.

Additional Information

ISCM 2011 does not apply any registration fee for attending the symposium. ISCM 2011 is offering special prices for accommodation in Divani Apollon Palace & Spa. Participants have to organize by their own their accommodation in case they do not stay in Divani Apollon Palace & Spa.