Business Process Excellence for Telecoms & Utilities

Venue: to be confirmed

Location: Miami, United States

Event Date/Time: Jun 27, 2011 End Date/Time: Jun 29, 2011
Registration Date: Jun 24, 2011
Early Registration Date: Mar 31, 2011
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BPE for Telecoms and Utilities brings together Process Excellence leaders in these regulated, customer centric and rapidly transforming sectors. Together you will discuss your ability to deliver cost effective improvements in order to; control and analyse your business data, increase business agility and response times and minimise your cost per user while delivering modern, best-in-class service.
Discover how these Business Process Excellence professionals from across the industry are addressing these next generation challenges. Innovative case studies and interactive discussions enable you to develop a tangible roadmap for improvement future strategic transformation utilising the latest technology advances and a deliverable plan for cost savings today and enhance you profit margins for the future.
BPE for Telecoms and Utilities provides the ideal platform for senior business excellence executives to share best practice and discuss the optimum tools, methodologies and strategy to deliver on the promise of process excellence. Key areas of discussion include:
• Aligning business priorities with the customer needs for effective and coherent growth strategies
• Implementing a culture of continuous improvement to optimise customer processes and service quality throughout you organisation
• Achieving business agility through Business Process Management to improve your responsiveness and competitive value
• Redesigning your processes with an innovative process reengineering strategies to embed a system of sustainable process improvement
• Adopting an end-to-end approach to process excellence through BPM: cost savings, revenue growth, and customer service excellence
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